When you step into a building, you may not think much about the elevator until you need it. But for property owners, managers, and developers, elevators are one of the most important systems in the entire building. The right elevator keeps people moving safely, ensures accessibility, and even adds value to the property.
At Elevator Service Inc (ESI), we’ve been helping Michigan businesses, institutions, and residential properties with elevator installation, service, and modernization since 1987. One of the most common questions we hear is, “Which type of elevator is right for my building?” The answer depends on building design, usage, and long-term goals.
This guide explains the most common types of elevators in buildings, their benefits, and how to choose the best option for your needs.
Passenger Elevators
Passenger elevators are the standard systems designed to carry people from one floor to another. They come in many sizes, speeds, and capacities depending on the building. A small office might need a simple two-stop elevator, while a hospital or high-rise will require high-capacity, high-speed systems.
Best suited for:
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Offices
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Apartments and condominiums
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Hotels
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Schools and universities
What to consider: Passenger load, accessibility compliance, and ride speed.
Freight Elevators
Freight elevators are built to move heavy loads such as equipment, inventory, or supplies. Unlike passenger elevators, they are designed with stronger walls, reinforced floors, and wide doors for easy loading. They run at slower speeds but handle much higher weight capacities.
Best suited for:
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Warehouses and factories
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Retail stores
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Hospitals (for medical supplies and equipment)
What to consider: Weight capacity, cab durability, and safety requirements.
Service Elevators
Service elevators fall between passenger and freight systems. They are primarily used by staff to move cleaning equipment, carts, or supplies while keeping passenger elevators free for visitors. These are common in hotels, hospitals, and large office buildings.
Best suited for:
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Hotels
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Healthcare facilities
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Multi-story commercial properties
What to consider: Durability, location, and how they support building operations.
Hydraulic Elevators
Hydraulic elevators use a piston driven by hydraulic fluid to lift and lower the cab. They are slower than traction elevators but are reliable, safe, and cost-effective. They do not require an overhead machine room, which makes them easier to install in low- to mid-rise buildings.
Best suited for:
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Low- to mid-rise buildings (up to 5–6 floors)
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Commercial offices
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Small residential complexes
What to consider: Travel height limitations and energy use.
Traction Elevators
Traction elevators are the most common system for mid- to high-rise buildings. They use steel ropes or belts that pass over a motorized sheave, allowing for smoother and faster rides than hydraulic systems.
There are two main types of traction elevators:
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Geared traction elevators: Better for mid-rise buildings.
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Gearless traction elevators: Best for high-rise towers requiring high speed.
Best suited for:
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High-rise offices
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Hotels
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Residential towers
What to consider: Speed, ride quality, and available shaft space.
Machine-Room-Less (MRL) Elevators
MRL elevators are a popular modern option because they save space. Instead of a traditional machine room, the equipment is built into the hoistway. This makes them ideal for buildings with space limitations or for retrofit projects.
Best suited for:
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Mid-rise offices
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Apartment buildings
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Retrofits in existing buildings
What to consider: Initial cost and accessibility for maintenance.
Dumbwaiters
Not all elevators are designed for passengers. Dumbwaiters are small lifts designed to carry items such as food, laundry, or documents between floors. Though small, they are extremely useful in the right environments.
Best suited for:
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Restaurants
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Hotels
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Libraries
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Large homes
What to consider: Size, weight capacity, and safety codes.
Choosing the Right Elevator for Your Building
Every building is different, which means no single elevator type fits all. When choosing between different types of elevators in buildings, here are the main factors to weigh:
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Building height and number of floors: Hydraulic works for low-rise; traction is ideal for taller structures.
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Usage frequency: High-traffic environments like hospitals or hotels may need multiple elevators with higher speeds.
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Load requirements: Freight or service elevators may be necessary in addition to passenger elevators.
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Space availability: Machine-room-less options can maximize usable space.
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Energy efficiency: Modern elevators with regenerative drives reduce energy consumption and long-term costs.
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Accessibility: Compliance with ADA and state safety codes is a must for public buildings.
At ESI, our team works closely with clients to assess building needs, review available options, and recommend the system that balances performance, safety, and long-term value.
Elevator Modernization
If your building already has an elevator, you may not need a full replacement. Modernization can extend the life of your system, improve safety, and add energy efficiency. Upgrading controls, installing new cabs, or switching to a machine-room-less system can bring older elevators up to today’s standards without a complete rebuild.
FAQs
1. What is the most common type of elevator in buildings?
Passenger elevators are the most common, as they are found in almost every multi-story building. However, the specific design depends on building size and use.
2. Can older elevators be upgraded to modern systems?
Yes. Many older elevators can be modernized with updated controls, machine-room-less systems, or energy-efficient components. ESI specializes in upgrades that extend elevator life and improve performance.
3. How do I know which elevator is best for my building?
The right choice depends on factors such as building height, expected traffic, load needs, and available space. Working with an experienced partner like ESI ensures you get expert guidance tailored to your property.
Final Thoughts
Elevators are more than just vertical transportation. They are central to accessibility, safety, and building performance. By understanding the different types of elevators in buildings, property owners and managers can make smarter choices that meet both short-term needs and long-term goals.
For nearly four decades, Elevator Service Inc has been trusted by Michigan property owners to install, service, and modernize elevators. Whether you’re building new, upgrading, or maintaining an existing system, our team is ready to help you find the right fit.
Ready to explore elevator solutions for your building?
Contact ESI today to schedule a consultation with our experts.


